ONTOLOGIES IN THE DECISION-MAKING PROCESS

Decision making is a key activity for management in any organization. Several decision-making techniques are used to facilitate this process, including multi-criteria decision-making, especially when the decision involves multiple stakeholders and criteria. These methods, which evaluate each alternative according set of criteria, usually subjective nature. However, even though they subjective, it important ensure that makers have as much knowledge possible about alternatives. This would include understanding all consequences effects those consequences. requires deep area made. Organizational ontology provides such an understanding. An defines common vocabulary researchers who need exchange information field. Ontologies several fields, artificial intelligence. Since goal intelligence make machines sophisticated enough integrate content, organization very step towards achieving goal. move gave rise engineering, relies heavily on ontologies means representing organizing knowledge. Identifying extremely component entire process. It imperative maker considers not only direct consequences, but also tries identify indirect One way do business processes will be affected by alternative, then examine detail determine full extent (i.e., consequences) process impact. effectively, one must analyze subject area, turn represented structure facilitates analysis.